Frequently Asked Questions

You are here: Home / faq

Frequently Asked Questions

1. What is BitRoxa PTY Limited?

BitRoxa PTY Limited is officially registered in United Kingdom & its registration number is 11018315. BitRoxa PTY Limited is a leading online investment platform involved in mining & trading of the most popular cryptocurrency - Bitcoins.


2. Is BitRoxa PTY Limited available to public?

BitRoxa PTY Limited is open for public who are 18 and fulfill the legal age to take part in our program.


3. How can I check the authenticity of BitRoxa PTY Limited?

BitRoxa PTY Limited has been officially incorporated in 2017. You can check it on the Companies House website: https://beta.companieshouse.gov.uk/company/11018315


4. How Does BitRoxa PTY Limited make profit ?

BitRoxa PTY Limited is mainly involved in mining & trading of the most popular & lucrative cryptocurrency in the digital world today. We are a team of Bitcoin enthusiasts who have been mining Bitcoins since its inception in 2009. Subsequently, we also have been trading Bitcoins & making great profits.


5. What are the risks of loss of funds for investors?

BitRoxa PTY Limited is a platform which is risk-free. However, to avoid unforseen loss, the company continuously fills in its contingency fund. In the case of force majeure situations, BitRoxa PTY Limited's investors can expect to receive money back except the profits they received earlier.


6. How can I start investing with BitRoxa PTY Limited ?

In order to begin, you should register on our website by filling the registration form. Just click on "Register". After that, you can start investing with us. Please make sure that you must have an e-currency account and must be of legal age of at least 18 years old.


7. I am having trouble during registering, what should I do?

Please check the information you have entered. You may contact our support team at support@bitroxa.com if you need our assistance. We will be glad to help you.


8. I wish to invest with BitRoxa PTY Limited but I don't have any e-currency account. What should I do ?

1) You can open a free PM account here: www.perfectmoney.is 2) You can open a free Payeer account here: www.payeer.com 3) You can open a free Advanced Cash account here: www.advcash.com 4) You can open a free Bitcoin account here : www.blockchain.info or coinpayments.net as set by the admin.


9. Can I have more than one account at BitRoxa PTY ?

No, each member can have only one account in BitRoxa PTY Ltd. Any attempt of fraud will result in permanent blocking of the account & the funds deposited in the account will be frozen.


10. How to make changes in payment data?

Please contact us at support@bitroxa.com and we will update your account within 24 hours.


11. What should I do if I forget account password ?

Click on can't access account link, enter your e-mail and follow instruction. You'll receive your account reset information by email.


12. What is the minimum and maximum amount of deposit?

The minimum investment amount is only $10 and the maximum amount is $5,000 for Starter Plan. The minimum investment amount is $5001 and the maximum amount is $10,000 for Advanced Plan. The minimum investment amount is $10,001 and the maximum amount is $50,000 for Professional Plan.


13. How long will it take to add deposit amount into my account?

Your account will be updated immediately as you deposit. Bitcoin deposits will be accepted when the total number of confirmations is 3.


14. Can I make multiple deposits?

Yes you can make multiple deposits at any given time. There is no limit to the amount and the number of transactions you make within our program. You can make a deposit from different and multiple payment processors as well.


15. Can I exchange funds?

If you mean depositing via a specific processor and withdrawing via a different processor, for example, you deposited via Perfect Money and you wish to withdraw via Payeer, we are sorry but this is currently not allowed in our system. You can only withdraw your profits to the processor where the source deposit is from. If you make multiple deposits using different processors, each deposit and its corresponding profits will only be available to the source deposit processor. Therefore, this will only enable you to withdraw each funds to each processor specifically.


16. Do you offer compounding?

No, we do not offer compounding.


17. How can I withdraw funds?

Just login to your BitRoxa PTY Limited account and proceed your withdrawal at the Withdraw section.


18. How long does it take for a withdrawal request to get processed?

All withdrawal requests are processed instantly.


19. Is withdrawal of funds available all week?

Yes withdrawal of funds is available 7 days a week.


20. What is the minimum withdrawal amount?

The minimum withdrawal amount is $0.01 for PerfectMoney and Payeer, $0.10 for AdvCash and $10 for BitCoin.


21. Can I withdraw funds using a different payment processor?

No, you can only request a withdrawal to a payment processor that you have previously deposited from.


22. Do you have a affiliate program in BitRoxa PTY Limited?

Yes we have a 3 level affiliate program in BitRoxa PTY Limited.


23. What are the affiliate commissions in BitRoxa PTY Limited?

For direct referrals you will get 5% interest on the amount deposited by the referral. For second level referral you will get 2% and for third level referral you will get 1% referral commission.


24. Do you have a representatives program in BitRoxa PTY Limited?

Yes we have a 5 level representatives program in BitRoxa PTY Limited.


25. What are the representatives commissions in BitRoxa PTY Limited?

For direct representatives you will get 8% representative commission. For second level representative you will get 3% representative commission , for third level representative you will get 2% representative commission, for fourth level representative you will get 1% representative commission and for fifth level representative you will get 0.5% representative commission.


26. Do I need to have active investment in order to participate in BitRoxa PTY Limited's referral program ?

You do not need to have an active investment in order to participate in the referral program. Anyone registered our site can start benefiting immediately from participating in our referral program by referring others. Referral commissions are paid to referring party when referred party makes an investment deposit.


27. How do I know that someone has become my referral?

You will receive email notification. You can check number of your referrals & your referral earnings on the 'Referral' section of your account.


About Us

At BitRoxa transparency means confidence and confidence is critical in investments. Watch your investments reported in real time. We work seven days a week conducting arbitrage trading of primarily Bitcoin, the number one cryptocurrency. Millions of dollars are flowing from traditional venture capitalists into Bitcoin companies. The line between Bitcoin and mass adoption is getting thinner. With its volatility, we can execute trades based on the market trends of Bitcoin to earn a profit for you and our company.

Latest News

We are opened!
View All News

Contact With Us

Copyright © 2017 bitroxa.com. All rights reserved.